Safety, Licensing Appeals and Standards Tribunal Ontario


Tribunaux de la sécurité, des appels en matière de permis et des normes Ontario



Auto Insurance Dispute Resolution System (AIDRS) Project Update

Transfer of Automobile Insurance Dispute Resolution System

The Government announced in the 2014 Budget a series of auto insurance reforms, one of which was the transformation of the Auto Insurance Dispute Resolution System and its transfer to the Licence Appeal Tribunal (LAT), an adjudicative tribunal within the Safety, Licensing Appeals and Standards Tribunals Ontario (SLASTO) cluster.


In the 2015 Budget, the Government announced the new Auto Insurance Dispute Resolution System at LAT will begin accepting applications on April 1, 2016.


Advisory Committee Support for the Transformation

An Advisory Committee has been meeting regularly to provide high-level advice to SLASTO on the design and implementation of the new dispute resolution system at LAT. The Advisory Committee members represent groups that have an interest in the areas of law, business, government, consumer groups and the insurance industry, and participate based on their expertise and knowledge in their respective areas.


Members of the Advisory Committee are:

·         Lorne Sossin, Chair, Dean of Osgoode Hall Law School

·         Eric K. Grossman, Zarek Taylor Grossman, LLP

·         Ronald Hikel, Hampshire Consulting

·         Julie Matthews, Community Legal Education Ontario

·         Lee Samis, Samis & Company




Recruitment for new appointees to LAT is currently underway, with the first appointments expected early in 2016. Appointments will continue over the next 12 to 14 months as the new organization continues to build capacity. In order to maintain independence in their decision making, adjudicative members are publically appointed by the Lieutenant Governor in Council, based on recommendation from the Attorney General.


Members of LAT receive regular training and professional development, and ongoing legal and adjudicative support.  Training includes topics such as working with self-represented parties, active adjudication, decision writing, evidentiary issues and cultural competence.


Those adjudicators who are going to be working on Auto Insurance Dispute Resolution cases will receive additional training specifically focused on the Statutory Accident Benefits regulation and auto insurance benefits dispute resolution.



To Learn More

Join our e-mail list to receive updates about the new Auto Insurance Dispute Resolution Process by responding to this e-mail at with your name, address and e-mail address, and organization, if any.